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YOU ARE HERE:  Customer Service Department > Online Ordering In the U.S.  


In the US 

Order Online

If you reside in the United States and are a registered user of the Pierce Products web site, you can order online. (If you are not yet registered and wish to do so, click here to access the registration page).

Browse or search our online catalog for a product. When you find a product to order, click on "Add" next to the Product # in the ordering information at the bottom of the page. This will add the product to your shopping cart.

After you have put everything you need in the shopping cart, click "Check Out" and you'll be connected to the check out form, which will ask for your bill to and ship to addresses, method of payment, and preferred delivery carrier. Click on continue and you'll reach the Order Approval Form, which will identify the product(s) ordered, product and shipping costs, method of shipment, and, if applicable, taxes.

When you click on the "Approve Order" icon, your order form goes to our Customer Service Department, which processes the order. Customer Service will e-mail you a reference number verifying that the order has been accepted and processed. Your order will arrive in a few days.

Questions about online ordering? Contact our Customer Service Department.

Ready to order? Go to the online Product Catalog.

 

Order by Phone

Call Toll Free: (weekdays from 7 am-7 pm Central Time)

1. Dial Toll Free 1-800-874-3723.

2. Recording Answers.

3. Immediately Press 1.

 

Order by Fax

Fax your order to:

Toll Free 1-800-842-5007 or 815-968-7316.

 

Order by Mail

Mail your order to:

Thermo Fisher Scientific
Pierce Protein Research Products
P.O.Box 117
Rockford, IL 61105

 

Shipping and Handling Charges

Orders received by 4:30 p.m. (Central Time) weekdays are usually shipped the same day (excluding major U.S. Holidays) and will arrive within two business days (Only for shipments weighing less than 10 lbs or less and delivered within the contiguous U.S. Distributors and sample orders are excluded).

When you need really fast service, just ask your Pierce Products Customer Service Representative for overnight delivery. We can even arrange Saturday delivery to qualified delivery and service areas. Your invoice will reflect the additional charges for these special services.

Summary of Shipping and Handing Charges:

A $25.00 handling charge is applied to each order.
Two-day shipping is FREE* for orders less than 10 lbs!

Customers pay freight charges for two-day delivery for orders over 10 lbs.
Customers pay freight charges for overnight shipments.
* There is a $15.00 dry ice charge, in addition to the freight charge, for shipments requiring dry ice.
* Customers pay freight and hazard fees for hazardous shipments.

Contact customer service or your local distributor for more information.


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