New product box design

Same great products – fresh new look

By Douglas Hayworth

If you regularly use Thermo Scientific Pierce Products, you will soon begin to receive items packaged in a new style of box. Although the outside looks different, be assured that the products within have not changed.

When we decided to freshen up the look of our packaging, we surveyed life science researchers and read nearly 2400 comments they provided, including feedback about what they liked and didn’t like about our existing kit boxes. The result is a new packaging design that incorporates white space many researchers requested so they could write purchase order or other project information directly on the box. We also heard that many researchers like the brightly colored “helping hands” pattern that has been featured on our packaging for more than 10 years, so we’re keeping a band of those hands at the top of the box.

The new packaging design will be introduced gradually as inventory of our “original” boxes is depleted. Therefore, you may see both package designs in product shipments through 2013.

For your reference, we have posted an official letter that confirms that only the packaging design is changing, not the products inside. If you have any questions about this packaging transition, please contact our customer support group at 1-800-874-3723 or, outside of the United States, you can call +1 815-968-0747. You can also contact us via email at pierce.cs@thermofisher.com.

We thank you for your support and look forward to continuing to work with you as your key partner for protein biology research.