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Contact Technical Support

Welcome to our Technical Support Contact Page. Our daily hours of operation are from 7:00am to 6:00pm U.S. central time, excluding weekends and local holidays. Emailed inquiries will be answered within two business days.

The form below allows you to perform a variety of functions. Your list of choices in the subject box allows you to direct the message to the desired department. Please click on the drop down box and choose where you would like your message to be sent.

In order to fully process the inquiries, we ask that you fill in the information boxes below. This information is necessary because we have a variety of materials available to our customers, much of which cannot be E-mailed.

NOTE: If you have questions regarding an order you have already placed, please be sure to include the following information within the message's body.

Purchase Order Number
"Bill" to Address
"Ship" to Address
Quantity
Product Number

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Please Enter Your Questions, Comments or Feedback Here:

Our Technical Support Department may also be contacted by the following methods: Mail Thermo Fisher Scientific Technical Support Department P.O. Box 117 Rockford, IL. 61105 U.S.A Telephone U.S.A 1-800-874-3723 International +815-968-0747 Fax U.S.A 1-800-842-5007 International +815-968-4736 Click here for more U.S. contact information and a list of international contacts.