In the U.S., shipments should be inspected immediately. Damaged goods should be reported to the carrier within 48 hours, and a "Damage Report" should be filed. All breakage and shortages must be reported to the Pierce Products Customer Service Department within 10 days.

To ensure that you receive the proper credit, all returns MUST be authorized. Please call our Customer Service Department at 1-800-874-3723 for assistance or return authorization. Products returned for credit must be received within 60 days of the initial shipment, and they must be in saleable condition. Outside of the U.S., contact your local distributor.